Assistance
Shipping Policy
1. We need 1-2 business days to process the order, and usually 3-5 days later you will receive your products. Shipping is delayed for some objective or uncontrolled reasons. We will inform our customers in advance of these delays.
2. All our orders are shipped from our warehouse.
3. Our main shipping service providers are those of our company.
4. During the holiday season, processing times are longer than usual and some delays are to be expected.
5. Solar Solutions is not responsible for deliveries that may be affected by customs duties, delays or losses due to natural disasters, strikes or delays in air or land transportation.
FAQs
Q: What are the advantages of lithium power station over gasoline generator?
A: It has the advantage over the gas generator below: More compact and lightweight Zero emission, environmentally friendly No fumes, economical, less maintenance Flexible charging from AC/Car/Solar Quiet operation
Q: What are the use occasions for portable energy storage?
A:Indoor and outdoor use such as: Home backup power Holidays/BBQ/Party Medical devices like CPAP Outdoor adventure/travel/camping/tailgating/RV living Disaster relief like hurricane/flood/wildfire/earthquake Film production/making/photographing/drone… With the portable power station in hand, there is no reason to stay in the dark if you suddenly lose power.
Q: What types of devices can your power station charge?
A: The power station can charge all kinds of devices such as CPAP, laptop, phone, tablet, LED lamp, drone, car mini fridge, Gopro, speaker, TV screen, camera, etc.
Q: How long can the power station run my devices?
A: You can roughly calculate the charging time: you need to search or check the power of your device, and it should not exceed our maximum power limits. Charging time (roughly calculated) = our power station Wh* 0.85 / your device's working power This is the theoretical calculated time: charge it without using it. The actual working time may vary depending on how you use the device, please contact the seller for details.